Remote patient onboarding systems show how digitization has impacted the healthcare business. The digital age offers new opportunities for many different types of industries, but it also increases the risk of data theft and financial fraud. A HIPAA Journal report claimed that there were more data breaches in 2021 than in any other year since 2009.
The medical industry is dealing with challenges that go beyond the compromising of individuals’ personal information. Other criminal behaviors, such as medical theft and purchasing medications using someone else’s prescriptions, have a major negative impact on the organization. According to reports, there have been 80 million data breaches that have harmed the victims. Know Your Patient is the best way to eliminate such fraudulent practices in the healthcare industry.
The Potential Fraud in the Medical Sector
When there are no verification measures in place, like Know Your Patient, it is much easier for fraudsters to pose as legitimate patients. They can do this by obtaining or falsifying identity documents. Healthcare facilities must use these verification approaches when enrolling new patients or dealing with regulatory requirements imposed by organizations like NHS and HIPAA. Banks and other financial organizations must implement KYC regulations to prevent fraud, corruption, and money laundering.
Due to the surge in financial crimes and medicine fraud in healthcare, patient authentication should be routinely used to verify patient identity including age. Digital biometric identification systems assist medical facilities and pharmacies in ensuring patient onboarding while also protecting patients’ private data, drugs, and lab tests. Furthermore, a robust KYP system can significantly improve the accuracy of patient verification.
Know Your Patient Regulations – Why is it so Important?
Technology advancements have assisted in the development of online platforms for healthcare companies. This allows patients and medical professionals, including physicians, to conveniently manage their data and activities. Some verification measures are as follows:
- Patient Age Verification Techniques
Authorities have increased their efforts to integrate AI-powered identity verification methods with the digital sites of medical institutions and pharmacies. They did this because of the rising rates of crime in the healthcare industry. This security measure decreases the likelihood of drug purchases by children without a form of identification. Taking medicine is also a procedure that requires special prudence. The consequences of taking the incorrect dosage of medicine might be lethal.
According to the Royal Pharmaceutical Society, pharmacies don’t use proper patient age verification methods, minors can purchase drugs with forged prescriptions. Pharmacies simply assume a person’s age by determining whether or not a child understands the importance of medications they are purchasing. Additionally, they are also sure the kid won’t abuse or tamper with the pharmaceuticals. Instead of employing Know Your Patient regulations, online retailers have decided to employ basic web questionnaires that customers must fill out.
- Safe Patient Onboarding
Healthcare institutions and pharmacies can prevent minors and fraudsters from acquiring prescriptions by having an AI-driven patient identity verification system. Another option for ensuring that only legitimate patients are permitted to obtain medication is the video KYC process. This system allows pharmacies to learn more about people on the basis of liveness detection. Patient onboarding is still a manual process for most digital healthcare systems, and it is difficult for both parties. Moreover, online systems are designed to eliminate mistakes caused by human interaction. ID verification for pharmacies can increase the efficancy of medical care systems even more. Healthcare facilities could also improve their system by reducing the money spent on refused insurance claims.
Medical service providers can identify patients by validating their officials documents like ID cards with the help of KYP systems. The time required to onboard patients has been considerably reduced, and it just takes a few seconds to verify patient. Medical organizations can damage their reputation if they don’t safeguard patients’ highly confidential information. Every medical facility must keep patient records securely preserved and updated on daily basis to provide better services to patients. If healthcare organizations are unable to safeguard patients’ private information, hackers could infiltrate the system and make adjustments. This could have fatal consequences.
The use of AI-powered identity verification technologies to verify patient identity is increasing as healthcare security becomes a global concern. The medical sector will take advantage of this security measure as they onboard real patients and fight medical fraud. These scams include fake insurance claims, patient identity theft, and other difficulties. Know Your Patient compliance systems can defend the healthcare industry’s integrity. Furthermore, the onboarding process has become seamless and transparent because of sophisticated patient identity verification technologies.